customer care
An emergency key is intended to unblock users who have just experienced a failure, with hardware replacement (mother board and/or Ethernet adaptor), until a new set of keys is officially regularized. An emergency key can be obtained only once for a given Ethernet address. Please, fill in the requested fields. Then click on the Submit button. All the fields of this query form are mandatory. You will find your previous ethernet address in the /etc/conf/ism/mi_file header.
Company/Organization:
First name:
Last name:
Mail reply address:
Previous ethernet address:
New ethernet address:
Justification:
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